Last Updated: June 19, 2026

RealPartner ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI receptionist and customer communication services.

INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details you provide voluntarily through forms, calls, or messages.

Communication Data: Records of communications made through our AI receptionist service, including call logs, SMS messages, and chat transcripts.

Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.

Device Information: Device identifiers, operating system, and browser information.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, operate, and improve our AI receptionist and customer communication services
• Respond to your inquiries and fulfill service requests
• Send you updates, confirmations, and service-related communications
• Comply with legal obligations
• Analyze usage to improve our website and services
• Protect against fraudulent or unauthorized activity

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist in operating our platform (e.g., CRM, telephony, email services), bound by confidentiality agreements.

Legal Compliance: Government authorities or law enforcement when required by law, court order, or to protect our rights.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

TEXT MESSAGING & COMMUNICATIONS

By providing your phone number, you consent to receive text messages and calls from RealPartner related to your inquiry or service. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us directly.

We do not share your phone number or communication data with third parties for marketing purposes.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time.

YOUR RIGHTS

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at the information below.

COOKIES AND TRACKING

Our website may use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser. Disabling cookies may affect the functionality of our website.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact us:

RealPartner
New Braunfels, TX
[email protected]
(325)226-2831